FAQ - Child ID Program
Here are answers to questions we are asked the most about our
child ID program.
Be sure to Contact Us if you have
any questions that are not answered here, or need assistance. We'll
see that you get the information you need!
FAQ - CD & Support
How
do I get a DIGIKIDS® CD and ID card for my child?
The DIGIKIDS® Child ID Program is offered at schools, preschools and
business-sponsored Safety Events. Please go to our Find a Local
DIGIKIDS® Event page or Contact Us
to find an event near you.
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How long does it take to get the finished CD and ID Card?
With DIGIKIDS®, you receive the CD and Photo ID Card in about two
minutes. We never take anything offsite to process, and we don't
have to come back to deliver finished ID's
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Do you create a database or keep any information on file?
Absolutely not! To ensure the highest security for each and every
child's information, we designed and pioneered NDB2™ Technology,
which is a †patent-pending process that prevents a database from
being created or stored. This
is
recommended by the National Center for Missing & Exploited Children
(NCMEC.org).
With our fail-safe NDB2™ Technology, we guarantee that you will be
in complete control of your child's information, and the only one to
receive it.
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Do you take my child's information offsite for processing?
Our †patent-pending
program automates the entire ID process - and we never take anything
offsite for processing. It only takes about two
minutes for each child, and the completed CD and Photo ID Card are
available to take with you immediately.
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Other child ID companies claim no database. How can I tell if that's
true?
During all of our research, we haven't found one child ID company
that can produce a child ID without first creating a database to a
hard storage device. When they say 'no database' what they really
mean is they intend to delete it when they are finished. You can be
certain if they take anything offsite to process and return later
with the completed ID's, there is a database you must not only trust
them to delete, but also safeguard while it is in their possession.
Our solution was to just not create a database in the first place.
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What’s so bad about a
database?
Criminals and child predators use photos and information to research
victims. A lost, stolen or online database can make your child
vulnerable to these criminals. Other child ID companies are creating
databases every day on easily lost or stolen laptop computers, and
online companies are creating databases where unknown operators have
complete access. Many of these databases include your child's
fingerprints, the name and location of the school your child attends
and even your home address! The National Center for Missing &
Exploited Children (NCMEC.org)
cautions against
for
these very reasons.
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Should I carry the DIGIKIDS® CD with me at all times?
Yes. The first 20 minutes are the most critical in a missing child
emergency. You can be prepared to act immediately by keeping the
DIGIKIDS® CD with you (or anyone that your child is with) at all
times.
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How does the small CD
work?
The DIGIKIDS® CD runs automatically in Windows® compatible PC's with
no installation or email program needed - the easy-to-use Quick
Response™ Software runs right from the CD! In a missing child
emergency, you can use any PC, anywhere - in the mall, retail
businesses, hospitals, any FedEx Kinko's - even laptops found in
most patrol cars.
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Do I need to log on to your website to retrieve my child's photos
and information?
Not at all! With DIGIKIDS® you don't need to remember passwords,
login anywhere or trust anyone to safeguard your child's sensitive
identifying information. You are in complete control by
having your child's photos, identifying and medical information with
you at all times, ready to act immediately. Also, keep in mind that
with web-based services there are time limits and other restrictions
on your ability to access your child's information.
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Do
fingerprints help in the search for a missing child?
Think of it this way: Photos and physical descriptions help find
missing children. Fingerprints are forensic tools that help identify
children that are found. When you are trying to find your child, the
most important thing is to immediately get quality, up to date
photos and physical descriptions to authorities and in front of the
public, and that is the main focus of the DIGIKIDS® CD.
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Should I keep
fingerprints of my child?
Even though fingerprints aren't useful when trying to locate a lost
or missing child, authorities ask that you keep both fingerprints
and DNA in a safe place at home in the event a forensic
identification needs to be made. We include our Be Prepared™ Home
Fingerprint & DNA Kit with the DIGIKIDS® Child CD at no charge for
this purpose.
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How many children are reported lost or missing each day?
According to the U.S. Department of Justice, Office of Juvenile
Justice and Delinquency Prevention's NISMART 2 report released in
October 2002, there are over 800,000 missing children reported each
year in the United States, which is almost 2,200 reports each day -
or about two missing children reported every minute of every day,
365 days each year.
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Can I depend on the Amber Alert System to find my missing child?
Police use
before
issuing an Amber Alert. Unless it is an actual 'stranger abduction',
there most likely won’t be an Amber Alert issued to help find your
missing child. Sheriff Dee Anderson, who co-founded the Amber Alert
program in Tarrant County Texas, reminds parents that "It has not
ever been meant for missing children, lost children or child custody
cases."
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Are there any statistics on the number of Amber Alerts issued each
year?
According to CodeAmber.org, which is the largest clearinghouse in
the U.S. for Amber Alerts, they only processed 409 Amber Alerts from
August 2002 to December 2006. However, during that time there were
almost four-million children reported lost, missing or
separated from their parents that didn't meet the criteria for an
Amber Alert.
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How
often should I update my child's information?
The NCMEC (NCMEC.org)
recommends updating your child's photos and physical descriptions
every six months for children 6 years of age or younger and then
once a year, or when your child's appearance changes. There is an
'Update Due' date on the bottom of the Photo ID Card you can use as
a guide, and we usually return to schools and preschools on a
regular schedule.
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Do you offer a guarantee?
Yes. Within the first 30 days after receiving your DIGIKIDS® ID, if
for any reason you are not completely satisfied, you may return the
product to us or your local DIGIKIDS® Representative for a full
refund of the amount paid, or another DIGIKIDS® ID at no charge.
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Does
DIGIKIDS® screen their representatives?
Yes. Each DIGIKIDS® representative is an independent contractor and
licensee of DIGIKIDS, INC. They were required to pass a criminal
background investigation before becoming a licensee, and must carry
insurance for their child ID business and activities. Please
Contact Us for more information
about your local DIGIKIDS® representatives' background, licensee and
insurance status.
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Can
I host or sponsor a DIGIKIDS® Child ID Event?
Yes. For more information about hosting or sponsoring a DIGIKIDS®
Child ID Event, please use the links below,
Contact Us or your local
DIGIKIDS® Representative!
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To learn more about the DIGIKIDS® CD and the included Quick
Response™ Software, visit our CD FAQ Page.
Find a Local DIGIKIDS® Event
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